Our Microsoft-native call recording solution captures all types of communication in Microsoft Teams. This includes audio, video, chats, and screen sharing and store them securely.
Meet compliance standards such as Dodd-Frank, MiFID II, and PCI-DSS for finance, or HIPAA. The recordings are highly available and stored in a fully secured environment.
Missed a key piece of information with a customer? With call recording, you can easily track missed information and even enhance dispute resolution by reviewing the media or obtaining its generated transcription.
Easily analyze recorded interactions on all communication medium on Microsoft Teams between a customer and an employee. Gain systematic insights into your service quality.
Get comprehensive insights and automated reports on your communication. Our customizable dashboard enables you to fully take control of your essentials.
Complete our short form and a member of our team will reach out to you within 1–2 business days.
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NSN Infotech PTY LTD
Office Address: 226/14 Lexington Drive Bella Vista NSW 2153
Phone: +61 2 9189 1820
Email: info@nsninfotech.com