Call Recording for Microsoft Teams

Improve customer experience with Call Recording for Teams

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About Call Recording for Microsoft Teams

Capture, store, and archive Microsoft Teams media files

Our Microsoft-native call recording solution captures all types of communication in Microsoft Teams. This includes audio, video, chats, and screen sharing and store them securely.

The perfect solution for compliance, quality control, and business intelligence

Easily meet regulatory compliance

Meet compliance standards such as Dodd-Frank, MiFID II, and PCI-DSS for finance, or HIPAA. The recordings are highly available and stored in a fully secured environment.

Missed a key piece of information with a customer? With call recording, you can easily track missed information and even enhance dispute resolution by reviewing the media or obtaining its generated transcription.

Easily analyze recorded interactions on all communication medium on Microsoft Teams between a customer and an employee. Gain systematic insights into your service quality.

Get comprehensive insights and automated reports on your communication. Our customizable dashboard enables you to fully take control of your essentials.

Start improving your customer experience with call recording!

Complete our short form and a member of our team will reach out to you within 1–2 business days.

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