Contact Center Services NSW

Develop call center capabilities for your business that can scale up

VoIP Cost Savings Potential Assessment

Find out how much you can save by moving your telephony to the cloud

About our contact center services

Customize your call center solution with flexible licensing options

We provide flexible licensing options for business that are heavily into calls. You can customize your call centre solution by selecting from various licenses that fit your business requirements. Choose from a basic call centre suitable for front-of-house and service desks, or opt for a premium solution that provides multiple call queues.

Enjoy advance contact center features for your business

Discover our contact center solutions

Increase your customer satisfaction and business productivity with a cloud-based contact center

Cloud-based contact center

Increase your business efficiency, scalability while lowering your telephony costs with a cloud-based contact center.

Feature-rich interactions

Our contact center solutions give your business the capability to have better interactions across multiple contact channels including voice,message, video, and sms

Drive business productivity

Live call centre statistics to improve customer experience. Access executive summary, KPI-driven business dashboards, and real-time reports.

Advance call analytics & reporting

Have a comprehensive access to customer call journeys, interactions, and real-time reporting to identify business trends, and share findings with the right people

Dedicated supervisor and agent workspace

Supervisor and agents get their own workspace allowing each role to manage their tasks effectively.

Free e-book

10 things you should consider when looking for a managed services provider

Explore our VoIP services and solutions

Improve your business telephony with
cloud calling solutions

Why partner with us

Enjoy these benefits when you partner with us

Lower Microsoft License fees

As a licensed partner of Microsoft, we can offer better deals and comprehensive tech support for all Microsoft products.

Lowered IT costs

We have proven cost-saving solutions that our customers are enjoying now as we prioritize being bost-efficient in our services and solutions.

Flexible Services

Whether you're scaling up or scaling down, we can accomodate your tech needs and adjust our services based on what you want. You only pay for what you need.

We have the experience

Our team has over 50 years of collective experience in dealing with migrations, cloud optimizations, and cybersecurity. Feel at ease with professionals at your side

Managed VoIP Services

Elevate your business communication a fully managed VoIP phone system!

Have a fully-functioning IT department for the fraction of the price

Fully Managed

Support and Training

Sydney-based servers

International numbers

0 %

lower monthly telephone bills

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Endpoint Devices protected

Resources to get you started

Assessment

Find out how much you can save if you move your telephony to Microsoft Teams

VoIP Solutions

Record and store safely all communications on Teams with a call recording solution

Case Study

25% lower monthly telephone bills after moving their telephony to Teams

Cloud calling

Save up to 20% on your phone bills by switching to Microsoft Teams Calling

Start your digital transformation with cloud calling

Are you looking to update your office phone system or find out how much you can save with VoIP? 

Complete our short form and a member of our team will reach out to you within 1–2 business days.

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